Privacy Policy

1. Who we are

Cleanello (cleanello.com) is a brand operated by RV CLEANING ACADEMY LLC, 321 N Sandpiper, Ingleside, TX 78362, United States. Contact: info@rvcleaningacademy.com. In this policy, "Cleanello", "we" and "us" refer to RV CLEANING ACADEMY LLC operating as Cleanello.

2. Information we collect

• Contact and business information: name, email, phone number, business name, service area and answers you give on our forms or booking pages.
• Transaction information: purchases, invoices and payment status. Card details are handled by our payment processor and never stored by us.
• Campaign information: when you become a client, access to your ad accounts, Facebook page, lead data and results needed to run your campaigns.
• Technical information: IP address, browser, device, pages visited and data from cookies and tracking pixels.

We do not collect sensitive personal data such as health information or political opinions.

3. How we use your information

• To reply to your inquiries and hold strategy calls
• To deliver our advertising services, including creating, launching and managing your ads
• To process payments and manage your account
• To send service updates and, with your consent, marketing messages
• To measure and improve our website and ads
• To keep our services secure and prevent fraud

4. Legal basis

We process your data to perform our contract with you, for our legitimate business interests, to meet legal obligations, and with your consent where required.

5. Who we share it with

We share data only with providers that help us run our business: Systeme.io (website and email), Stripe Inc. (payments), Meta Platforms (advertising), Google LLC (analytics) and Calendly (scheduling). We do not sell or rent your personal information to third parties.

6. How long we keep it

Client data is kept up to 5 years after your last purchase. Prospect data is kept up to 3 years after your last contact with us. Technical logs are kept up to 13 months.

7. Security

We use reasonable technical and organizational measures to protect your data. Payments are processed by Stripe under PCI DSS standards.

8. Your rights

You can ask to access, correct or delete your personal information, or opt out of marketing messages at any time, by emailing info@rvcleaningacademy.com. We reply within 30 days. California residents have additional rights under the CCPA, including the right to know what we collect and to request deletion.

9. Cookies and tracking

We use cookies and tracking pixels, including the Meta Pixel, to measure visits and ad performance. You can block cookies in your browser settings.

10. Children

Our services are for business owners and are not directed to anyone under 18.

11. Changes

We may update this policy. Changes are posted on this page with a new date.

12. Contact

Cleanello, operated by RV CLEANING ACADEMY LLC
321 N Sandpiper, Ingleside, TX 78362, United States
info@rvcleaningacademy.com